Shipping and Return Policy
We offer FREE shipping within the USA.
Please note that it usually takes 2–5 business days to create a product and fulfill an order.
Once your order is shipped, you will receive a tracking link via email.
The shipping time depends on product availability and the delivery destination, typically ranging from 2–5 business days.
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at email@example.com with photos of wrong/damaged items within 7 days, and we’ll sort that out for you, either offering a replacement or a refund.
Our products, using eco-friendly materials, are made especially for you after you place an order. Compared to making in bulk, we believe this is a good way to reduce overproduction and protect our environment.
Hence, we DO NOT offer returns and exchanges because of a change of mind, you ordered the wrong product, provided the incorrect receiving address, or didn't pick up the parcel in time which causes a return or loss.
Thanks for understanding.